Hinduja Global Solutions will provide customer support to UK

Wednesday 02nd March 2022 05:26 EST
 
 

Hinduja Global Solutions (HGS), a business-process management firm, said that its subsidiary has won a contract from the UK Health Security Agency (UKHSA) worth £211 million. The UKHSA runs the National Health Service’s Covid-19 test and trace exercise and this contract will assist with future contact-tracing needs and other health security risks such as a large flu outbreak or new pandemic.

HGS has been operating in the UK market for over 10 years. While revenues for the year ended March 2021 were approx £67 million, in the nine months ended December 2021, HGS UK more than doubled its revenues to £87 million, said the company.

HGS UK will now provide customer support to UK citizens for two years, with an option to extend the contract. They will be employing more than 2,000 work-at-home positions across the UK. Over the last decade, HGS has developed and grown its partnership with the UK government, with this
becoming its biggest-ever win in the public sector to date.

Adam Foster, CEO of HGS Europe, said, “Winning this opportunity is a credit to the past 10 years of expansion of the UK business, and the public sector expertise we’ve developed and have become
recognised for.”


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